CaseOnline Sweden with online store started in 2010 and has since strived to offer the best products to a wide variety of phone models.

Hot Torp route 5B

975 93 LULEÅ

Customer service: 0738-05 93 53
Mon-Fri 10.00-16.00
Phone: 0738-05 93 53
Email address: infosee @caseonline.

Ordering information

If you completed an order is sent an order confirmation to the email address you stated at checkout.
In the email, you can find all information about your order, such as billing address, shipping address, products, prices and shipping costs.
If something is wrong in your order, you should contact us immediately via email ( or phone (+-059353).
Are you registrarad customer you can view your order details and status of your account.

You must be 18 years of age or have parental approval when ordering.

Delivery times

All orders are sent through the mail and our normal delivery time is 1-3 working days. Orders placed on the weekend will be sent normally on Monday after. If there have been delays in your delivery (without our informed you of the longer delivery time) then you should contact us directly via email ( or phone (+-05 93 53).
Other delivery times Denmark, Finland, Norway sent by mail and delivered normally within 3-5 days.


The prices in the shop are listed in SEK (Swedish kroner), all prices are including 25% VAT.
We reserve the right for price changes caused by the price change from supplier, printing errors in the price list as well as inaccuracies in prices depending
on inaccurate information and reserve the right to adjust the price.
Other Nordic countries can only select the Euro currency in the shop, currency rates are updated daily.
Our payment services accepts only USD and Euro.


Credit card Visa/Mastercard/Internet banking – 0 kr
The amount charged to your credit card when the order is delivered to you.
We use betalväxeln Payson is PCI certified. Betalväxeln Payson uses 3D Secure is a global security standard, developed by VISA and Mastercard.
Transmission of card data with SSL encryption.
We have no access to your credit card information without you passed on to PayPal's payment page both of Payson or has secure encryption.
It is also possible to pay with a Swish to our Corporate Swish number 1234216933 Note If you change your mind a swishköp
you will be refunded to your bank account then it does not make refunds company swish.

Invoice-19 kr
We have partnered with Payson for payment via invoice, a paper invoice will be sent with the shipment.
For late payment is based reminder fee of the amount allowed under the law at present 50 SEK and penalty interest of 24% + applicable reference rate.
The customary credit check without a courtesy copy is made and the delivery is carried out only to the registered address.
Now even Invoice for companies through Payson.
Other Nordic countries cannot act against invoice.

Personal Data Act (PUL)

We do not save your customer information for purposes other than the causes of your order. We follow
the personal data Act since its entry into force in 1998. You can always request the rectification, extraction and
We will remove your information from our records.

Right of withdrawal

The product must be in sellable condition with undamaged packaging.
The right of withdrawal does not apply to be custom-made or custom made for you as a customer.
You have a statutory right of withdrawal within 14 days from the time you receive an item that you ordered.
You may not make use of the right of withdrawal under Swedish law on goods which were broken, strips and sound recordings, which officially has been broken, goods lose their value (for example food) on delivery.
By use of the right of withdrawal are you for the return shipping.
By use of the right of withdrawal will be refunded the full amount.


Tell why you do not accept the goods, and indicate why you believe the article is incorrect to e-mail ( or phone (0738-05 93 53).

We offer NON-free return.
Notify always possible complaints as soon as possible.
You have, by law, the warranty on your item in 3 years on condition that the fault can be invoked as the original seller, within 6 months of purchase.
We accept and follow the National Board for consumer complaints (ARN).

Current account conditions

When replacing the product, for example, when you buy the wrong model, size, or color, the following applies:
You are responsible for return shipping back to us.
When we stand for postage to send out the new product to you.
NOTE! Remember to always notify us via email ( or phone (+-05 93 53) before you send your goods!

Unclaimed packages

Download not your goods, so we will charge you our costs for shipping, returns and inventory cost.
The cost of this is currently 395 SEK.
EJ picked up packages do not count as cancellation of your purchase.
You must always notify us under Swedish law we use of the right of withdrawal, complaint, replacement or return of your order.


In the event of a dispute, we follow the General Complaints Board (ARN) recommendations.

Product information

We reserves the right for any typographical errors on this website and the sale of products.
We do not warrant that the photos reflect the exact appearance of a color difference may occur depending on the monitor, photo quality and resolution.

Force Majeure

We assume no responsibility or liability for delays or failures due to circumstances beyond the company's current such as labour dispute, fire, war, Government decisions, reduced or non-delivery from the supplier.
Furthermore is not responsible for any changes to products/product characteristics as amended by the respective suppliers and other factors beyond our control. The company is also never for any direct or indirect damage or loss that may arise for the customer.


Under the law, which took effect 1 July 2011, visitors to a website in order to obtain information about privacy cookies are used.
The information in the cookie can be used to monitor a user's surfing.
Cookie is a small text file which the website you are visiting asks to save on your computer to provide access to various functions.
You can set your browser so that it automatically rejects cookies.
For more information on the Post and Telecom Agency home page.
To keep track of, inter alia, login and cart used this cookies (session cookies) that are stored on the visitor's computer.
You can find more information here